HTS Logistics FAQ

Four things for any move: the pickup and delivery addresses with their receiving hours, your dates, what the load is, and how it goes on and comes off the truck. What the load is depends on the freight: make and model for a machine, container number and terminal for a port move, VINs and a unit count for dealer vehicles. The contact page lists each checklist in full.

Checklists for each kind of move →

The move is booked once you accept the quote and we assign a carrier. Before pickup you get the carrier's legal name and MC number, the trailer type and the pickup window. For an oversize load, the permits for each state and each road authority on the route must be issued before the truck leaves, because each permit names the route and the hours the load may travel.

Yes. Look up the carrier's USDOT number on FMCSA's SAFER company snapshot: the entity type should say carrier, the USDOT status active, and the operating authority should show it is authorized for property. The certificate of insurance in the carrier's packet lists its auto liability and cargo limits, and you can ask us for a copy before the truck is dispatched.

We agree it with you before booking. A machine that runs can be driven up ramps or over the front of an RGN; one that does not run needs a winch, a crane or a forklift at that end. Tell us who will be at the controls at each site. The driver then chains the load down, and the truck may not leave until it is secured (49 CFR 392.9).

The bill of lading, which the carrier issues when it takes the load and the receiver signs at delivery; the permits, which ride in the cab and name the approved route; and the carrier's certificate of insurance. Keep your signed copy of the delivery receipt, because it records the condition the load arrived in. Port moves add their own papers, such as the delivery order.

Paperwork for container moves at the Port of NY and NJ →

Note the damage on the delivery receipt and photograph it before the driver leaves. Then file a written claim with the carrier that identifies the shipment, says the carrier is liable and asks for a stated amount (49 CFR 370.3); a damage note on its own does not count as a claim. The carrier must acknowledge it within 30 days and pay, decline or offer a settlement within 120 days (49 CFR 370.5, 370.9).

The carrier had the load in its care, so the claim goes to the carrier, which is liable under the bill of lading (49 U.S.C. 14706), and its cargo insurer pays approved claims. Our part is the record: under 49 CFR 371.3 we keep the carrier's name, registration number and the bill of lading number for each move, and every party to the shipment may review it. A carrier must allow at least 9 months to file.

No. A BMC-84 bond pays shippers or motor carriers when a broker fails to carry out its contracts or arrangements for transportation, such as not paying a carrier it booked (49 CFR 387.307). Damage to the freight is a claim against the carrier's cargo policy. Every carrier HTS books carries at least $100,000 in cargo coverage, a minimum that federal rules do not set.

Monday to Saturday, 24 hours, at (631) 683-8275. You can also email htslogisticsllcny@gmail.com or send the quote form on any day; include the details for your type of move so it can be priced without a call back. The office is at 78 Daly Rd, East Northport, NY 11731, on Long Island.

Look up USDOT 3535360 on FMCSA's SAFER company snapshot. It lists HTS Logistics LLC as a broker, authorized as a "Broker of Property (Except Household Goods)" under MC-1178470, at 78 Daly Rd, East Northport. FMCSA granted the broker authority in February 2021, and a $75,000 BMC-84 surety bond is on file with FMCSA.

The full FMCSA record and what to compare →

Household goods and personal vehicles. Our FMCSA authority covers property except household goods, so we do not book household moves, and we book vehicles only for businesses (dealers, auction buyers, fleets) under a company name. Everything we arrange is commercial freight: machines, oversize loads, port containers and dealer inventory.

Apply through the carrier setup page: company details, MC and USDOT numbers, equipment and service area. Setup is complete once we hold a certificate of insurance at our minimums ($1M auto liability, $1M general liability, $100k cargo), a W-9 in your FMCSA legal name and the signed broker-carrier agreement. We book RGN, lowboy, step deck, flatbed and multi-axle carriers, plus UIIA carriers for port drayage.

Carrier requirements and the application →